Welcome to EENA, a brand owned by Journey Capital. At EENA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.eena.life, engage with our services, or shop with us.
1. Information We Collect
We collect the following types of personal information:
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Personal Details: Name, email, phone number, billing and shipping address.
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Payment Information: Credit/debit card details or payment processing details (handled securely via third-party payment processors).
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Order & Purchase History: Details of products purchased and transaction history.
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Website Interactions: Browsing behavior, device information, and IP address through cookies and analytics.
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Customer Support & Communication: Messages or feedback shared with us.
2. How We Use Your Information
We use your data to enhance your experience and provide personalized services:
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Process and fulfill orders.
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Provide customer support and respond to inquiries.
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Improve our products, services, and website experience.
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Send order updates, promotional offers, and brand updates (with your consent).
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Detect and prevent fraud or unauthorized transactions.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share data with:
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Trusted Service Providers: Payment processors, shipping partners, and analytics providers.
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Legal Authorities: If required by law or to protect against fraudulent activities.
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Business Transfers: In case of a merger, sale, or transfer of company assets.
4. Data Security & Retention
We implement security measures to protect your data. Your information is retained only as long as necessary for legal, business, or operational purposes.
5. Cookies & Tracking Technologies
Our Website uses cookies to improve functionality and analyze site traffic. You can manage cookie settings through your browser preferences.
6. Your Rights & Choices
You have the right to:
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Access, update, or correct your personal data.
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Request deletion of your data.
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Opt out of marketing emails via the "unsubscribe" link.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Please check our Website for the latest version.
9. Contact Us
For any privacy-related concerns or requests, reach out to us at: eena.life@icloud.com
Thank you for trusting EENA. We are committed to keeping your information safe while delivering handcrafted, slow fashion that lasts.